It's new but the right side power jack is pushed in, so you can use the left side power jack if convenient in your setup. The rest of the unit is undamaged and guaranteed working. Comes with all original accessories as shown.Comes in original distressed box. Please contact me with any questions. The item "Power Pet Electronic Automatic Motorized Dog Door High Tech Pet Large 31-100 lbs" is in sale since Thursday, June 13, 2019. This item is in the category "Pet Supplies\Dog Supplies\Doors & Flaps". The seller is "alm_sales1" and is located in Kaysville, UT. This item can be shipped to United States.